Last updated: December 31, 2025
These Terms of Service ("Terms") govern your access to and use of all services, platforms, websites, software, and tools (collectively, the "Services") provided by UgcJam ("we", "our", or "us"). By accessing or using any of our Services, you agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Services.
UgcJam provides an AI-powered media creation platform that allows users to generate marketing content, including imagery, video, audio, and text, using generative artificial intelligence. All content generated through the Services is produced automatically by machine learning systems.
You acknowledge that outputs from the platform are machine-generated and that it is your responsibility to ensure any use of such content complies with applicable laws, advertising standards, platform guidelines, and industry regulations.
We make no guarantees about the factual accuracy, legal compliance, or commercial suitability of any AI-generated content. You are solely responsible for any content you create, publish, or distribute using UgcJam.
All access to UgcJam-generated content—including but not limited to scripts, video, avatars, product demos, or related data—is contingent upon an active, paid subscription.
While your subscription is active, you are granted a limited, non-exclusive, revocable licence to use the generated content in accordance with these Terms. This licence immediately terminates upon cancellation, expiration, or suspension of your subscription.
No rights, licences, or permissions are granted to users without an active subscription, unless otherwise specified in a written commercial agreement.
To use the Services, you must be at least 13 years old or the minimum legal age in your jurisdiction. If you are under 18, you must have permission and supervision from a parent or legal guardian, who agrees to these Terms on your behalf.
You agree to provide accurate and current information when creating a UgcJam account. You are solely responsible for keeping your login credentials secure and for any activity carried out through your account. Sharing your account or login details with third parties is prohibited.
If you are registering on behalf of a business or organisation, you confirm that you have the authority to accept these Terms on its behalf.
All pricing for Services is clearly displayed at the point of purchase. By subscribing, you authorise recurring charges to your selected payment method based on your chosen billing cycle.
Important: All payments are final and non-refundable. Infrastructure costs are incurred immediately upon subscription activation. Due to the nature of these costs, we cannot offer refunds for any reason, including but not limited to:
We may revise our pricing at any time, but all pricing will be clearly labelled on the platform, and no charges at the new rate shall take place without notification and confirmation. You may cancel your subscription before the next billing cycle if you do not accept the new price.
If your payment fails or is reversed, your account may be suspended until payment is resolved. You are responsible for any applicable taxes.
You retain all rights to any material you upload to the platform as input ("Input"). Subject to these Terms, and to the extent permitted by law, UgcJam assigns to you any rights it may hold in the resulting AI-generated content ("Output").
Due to the nature of generative AI, similar or identical content may be produced for other users. We do not guarantee that any Output will be unique. All intellectual property associated with the Services—including the platform, source code, models, data, and branding—remains the sole property of UgcJam.
By using the UgcJam platform, you agree to use all AI-generated content ethically, lawfully, and in accordance with applicable regulations. You may only upload, edit, or generate images, videos, or likenesses that do not depict or resemble a real, identifiable individual unless you have obtained that individual's explicit, informed, and verifiable consent for each use and each generation.
You represent and warrant that you hold all necessary rights, permissions, and legal authority to use any likeness, image, or personal data submitted to or generated through the platform.
You further agree that you are solely responsible for ensuring that any AI-generated content created using UgcJam complies with the rules, policies, and disclosure requirements of any third-party platform on which such content is published, including but not limited to requirements to label or categorise content as AI-generated, synthetic, or digitally altered.
UgcJam reserves the right to suspend or terminate access where misuse, non-consensual content, impersonation, or regulatory non-compliance is detected or reasonably suspected.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time. If you hold an active subscription, you may be eligible for a pro-rata refund where legally required.
We may suspend or terminate your access at any time if we determine that you have breached these Terms, misused the platform, or created undue legal, technical, or reputational risk.
We also reserve the right to terminate inactive accounts after 12 months of inactivity without an active subscription. You may close your account at any time through your account dashboard or by contacting our support team.
The Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, UgcJam disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.
We do not guarantee that the Services or any AI-generated content will be accurate, uninterrupted, or error-free. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss, including lost profits, data, or business opportunity.
If you use UgcJam on behalf of a business or organisation, you agree to indemnify and hold harmless UgcJam and its team members from any claims, damages, costs, or legal fees arising out of:
If you believe your intellectual property has been infringed by content generated using UgcJam, you may submit a notice including:
We will review all legitimate complaints in accordance with applicable intellectual property laws.
These Terms represent the entire agreement between you and UgcJam regarding the use of the Services. They supersede any prior or contemporaneous agreements.
You may not transfer or assign your rights under these Terms without our written consent. We may transfer our rights to any successor or affiliated service.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full effect. Failure to enforce any provision shall not constitute a waiver of our rights.
If you have any questions about these Terms, please contact us at support@ugcjam.com.